Intercultural communication series: Part three – Conflict resolution and transformation
Why do misunderstandings in intercultural communication sometimes escalate into conflict?
Conflict is a common and often unavoidable part of human interaction, from the personal level to relations between states. Today, it is shaped by factors such as disinformation, political polarisation, growing economic inequality, weakened social safety nets, and climate change.
At the same time, business, travel, and technology are increasing intercultural contact. This makes strong skills in intercultural communication and conflict resolution more important than ever.
We need tools not only to navigate conflict, but also to help build a world where human dignity is respected. While conflict cannot be avoided, it can be managed and, in some cases, transformed.
Time: 28 May 2026, 13:00 to 14:30 (CET, including Q&A)
With: Hakim Mohandas Amani Williams, peace and justice educator, and Nadia Nardelli, Norec Training Adviser
Where: The meeting link will be sent after registration
In this webinar, we will discuss:
- How intercultural communication can be both a source of conflict and a resource for resolving it
- Different conflict resolution styles
- Practical tips and examples for managing and transforming conflict
There will also be opportunities for reflection and Q&A. You will leave the webinar with both theoretical insight and practical tools.
Join us for practical insights and tools to navigate intercultural work with greater confidence.
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About Hakim Mohandas Amani Williams
Dr Hakim Mohandas Amani Williams is the inaugural Daria L. and Eric J. Wallach Professor of Peace and Justice Studies, as well as Chair and Associate Professor of Africana Studies at Gettysburg College in the United States.
He completed his doctorate in International Educational Development and Peace Education at Teachers College, Columbia University. He received Fulbright and Spencer grants to study decolonial approaches to peace and justice education in Jamaica, Ghana, Brazil, and the United States.
For more information, visit hakimwilliams.com.
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About Nadia Nardelli
Nadia Nardelli is a training adviser at Norec. She regularly delivers preparatory and homecoming training for professionals taking part in international job exchanges around the world.
Originally from Paraguay, Nadia has spent the past 13 years living, studying, and working in multicultural environments in Norway, the United States, Australia, and China. She now lives in Norway, where she settled among the mountains and fjords.
Her background is in cultural psychology, research, and communication.
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About Norec
Norec is Norway’s competence centre for global partnerships. We have extensive experience in preparing professionals to work effectively across cultures.
Each year, we train hundreds of participants and partners in intercultural communication, context awareness, safety, and collaboration. Over the past decades, this has added up to many thousands.
Our approach is based on data from participant evaluations and long term partnerships. Our courses are designed to turn real world challenges from international cooperation into practical, evidence based learning.
This has given Norec unique insight into the patterns, misunderstandings, and cultural dynamics that shape global teamwork. It also shows how greater contextual awareness leads to better outcomes in international projects.